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Frequently Asked Questions


Can I pay by invoice or Purchase Order (PO)?

Yes, we offer payment by invoice, just contact us at info@productized.co

What are the Productized invoice details for the PO?

Company Name: OCEAN STRATEGY Uni. Lda.

Address: Rua Academia das Ciências 24 2º Frt, 1200-004 Lisboa, Portugal

VAT Number: PT514642572


Do you charge VAT on tickets?

Yes. Productized is a registered privately owned company incorporated in Portugal. All tickets are subject to 23% VAT, under Portuguese CIVA tax law. You'll get an invoice from us a few days after you buy the tickets.


Can I buy the tickets if I don't know the attendees' names yet?

Yes, you can provide the details later, when you have a ready list of participants and we will change that for you. In case you forget, we keep track of the attendees' list so we will contact you before the event to confirm the names.


Are there discounts for professional associations?

On top of any other discount, we offer 10% off your ticket for Product, Startup, and Innovation based associations. To claim the discount you need to enter the promo code PRODMNGMT10 while selecting the tickets. If you have any doubts, just contact us at info@productized.co


What's your refund policy?

We provide a full refund up to 30 days before the event date. That means that you can buy now and get reimbursed except Eventbrite fee, in case your company does not authorize your trip or expenses.


What is your code of conduct?

Productized adopts the Ada Initiative code of conduct: our events are dedicated to providing a harassment-free conference experience for everyone, regardless of gender, gender identity and expression, age, sexual orientation, disability, physical appearance, body size, race, ethnicity, religion (or lack thereof), or technology choices.