As a Product Innovation & Customer Experience leader, Kavita works at the forefront of applying Lean Innovation and elevating the practice of customer-centric collaboration to drive organizational transformation. She has worked with enterprises and start-ups to address growth challenges across multiple industries including medical devices, healthcare, financial software, computer hardware, automotive, consumer-packaged goods, and messaging bots. She has helped build internal capability and develop new leadership skills that transform company culture towards continuous innovation at organizations including Intuit, Cox Automotive Media, AARP, TD Ameritrade, and Roche.
She is known for her ability to unlock the entrepreneurial spirit of organizations and individuals by coaching them to embrace change, understand the importance of risk-taking, and create solutions that create value for businesses and customers. She also co-hosts the podcast SHIFT, interviewing leaders that are making an impact on the front lines of transformation so that others can be inspired to do the same.